3 Before GP

GPs and their wider team need time to give patients the best care they possibly can. You can help free up time for those who really need expert advice by considering three alternatives before booking an appointment:

1: Self-care

For minor ailments you could safely treat your symptoms at home, for esample through rest or with appropriate over the counter medicines.

2: Use trusted NHS online services

Online nhs services offer sensible advice on a range of health issues and are a useful place to turn for initial guidance. Visit

3: Seek advice from a pharmacist

Pharmacists are highly skilled healthcare professional who can offer valuable advice

Appointments (GP)

We are committed to a flexible system designed to meet the varying needs of our patients and have appointments available at various times throughout the week (Monday to Friday inclusive).  We also offer Saturday morning appointments at our Old Cottage Hospital site for all ICP registered patients but please note that these are pre-booked in advance and not available to walk ins.

To help our doctors keep to time please remember that we work on the basis of ‘one appointment for one patient’.  If your problem is a complicated one or you have several things that you would like to discuss and think you may require a double appointment, please discuss this when booking.

Book your GP Appointment through Patient Access

Patient Access

Patient Access is available to our registered patients.  Once registered, you can book your GP appointment online. First you must register to use the service and then you can sign in to book your GP appointment.

Register for Patient Access 

If you’re having any difficulties using Patient Access please click here Doctor appointments can be booked online once you have registered with Patient Access.  Other Services listed below can be booked by contacting us by telephone:

The Old Cottage Hospital 01372 724434
Fitznells Manor Surgery 01372 724434
Cox Lane Surgery 020 8391 4859
 Stoneleigh Medical Centre 020 8786 7744

Nursing & HCA Appointments

Our extensive Nursing and HCA Team provide a range of services and appointments throughout the week (Monday to Friday).  At the current time these are not available to book on line due to each type of appointment requiring differing consultation times.