Integrated Care Partnership


Information

About Us

Welcome to the Surgery
The Old Cottage Hospital & Fitznells Manor Surgeries: 01372 724434
Stoneleigh Medical Centre: 020 8786 7744
Cox Lane Surgery: 020 8391 4859

ICP currently consists of thirteen GP partners, a number of GP assistants and GP registrars, a team of Practice Nurses & Health Care Assistants and over 100 members of staff.

We have surgeries on 4 separate sites and care for approximately 32,000 patients, offering a range of services over and above those normally delivered in primary care. Not all the services are available at each surgery, therefore patients are sometimes required to travel between sites. Full details of these services are available in the surgeries and on this website.

Integrated Care Partnership Register of Interests

Earnings Disclosure
NHS England require that the net earnings of doctors engaged in the practice is publicised by 31st March 2017 at the latest. However, it should be noted that the prescribed method of calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice and should not be used for any judgement about GP earnings, nor to make any comparisons with other practices.

The figure for Integrated Care Partnership in the last financial year was £79,697 before tax & National Insurance.

Surgery opening times:
FITZNELLS MANOR

2 Chessington Road, Ewell, Surrey KT17 1TF
Tel : 01372 724434
Fax: 020 8393 9753

Monday, Tuesday and Thursday: 8.30am – 8:00pm
Wednesday and Friday: 8.30am – 6.30pm
Saturday: Closed

THE OLD COTTAGE HOSPITAL

Alexandra Road, Epsom, Surrey KT17 4BL
Tel : 01372 724434
Fax: 01372 748171

Monday – Thursday: 7.30am for pre booked blood clinics only, otherwise 8.30am  until  7pm (unless you have a pre booked late appointment)
Please note that the telephone lines do not open until 8.30am (until 6.30pm) and appointments can only be booked during that time, unless you log in to the on-line booking system.
Friday: 7.30am for pre booked blood clinics only, otherwise 8.30 am – 7pm
Saturday: 9.00am – 11.00am (pre-booked appointments only)

STONELEIGH MEDICAL CENTRE

24 The Broadway, Stoneleigh, Surrey KT17 2HU
Tel : 020 8786 7744
Fax :020 8786 8110
Mon/ Tues/ Thurs / Frid : 8.30am – 6pm
Wednesday 8.30 – 1pm

COX LANE SURGERY

Cox Lane, Ewell, Surrey KT19 9PS
Tel : 020 8391 4859
Fax :020 8397 2280
Monday – Friday: 8.30am – 6pm

Practice Liability

The Practice cannot accept liability for any property including cars, prams, bicycles etc or any other personal items left at any of our premises, or in any of the grounds.

Please note that there is limited car parking in all 4 of our surgeries, therefore it is advisable to allow extra time in order to park for your appointment.

History Of The Practice

The practice has always tried to be at the forefront of development in care.

At the beginning of the 1990s, when GP fund holding was introduced,
we were three separate practices. All three practices applied for, and were granted first wave fund holding status & the two Ewell practices then joined together under the name of Fitznells Manor Surgery.

Later, in 1998 fund holding was replaced by a new scheme called a Personal Medical Services pilot, and it was this which finally brought Fitznells Manor Surgery & The Old Cottage Hospital Surgery together as a single practice called the Integrated Care Partnership. This allowed us to retain & develop the many extra services we had built up during the fund holding era.

In April 2008, ICP took over Dr. Francis Silva’s practices ( the Longmead Surgery & Kingston Road Surgery ) when he retired, along with the care of his 2,300 patients. After 2 years the Longmead Practice was closed (October 2010) and the Kingston Road Surgery closed on the 28th April 2011. Patients from these practices are now seen at the Old Cottage Hospital or Fitznells Manor Surgery.

From 1st April 2011 the Integrated Care Partnership has formally merged with two other local practices.
The Practices, both run by Dr. Nabih Sidhom are located on The Broadway in Stoneleigh and on Cox Lane in Ewell, next to the Community Centre.

The ICP and Dr. Sidhom have a long history of co-operation, having worked closely together on a number of projects since 1996. Many of Dr. Sidhom’s patients are already using the out – patient clinics at The Old Cottage Hospital so this represents a natural progression in our relationship.

The full range of ICP’s services will now be available to all our patients, regardless of which site they use for their regular service, and we hope that this will be welcomed.

The ICP is now a large organisation of 13 partners, a considerable number of other staff & other attached professionals. We look after approximately 32,000 patients in the Epsom & Ewell area and can cater for the vast majority of their needs ‘ in house ‘ without reference to hospitals elsewhere. We are also involved in teaching medical students, future GPs in training & a range of other health care professionals.

Partners are mainly based at The Old Cottage Hospital & Fitznells Manor sites but increasingly there is working between surgeries as not all services are provided at each site, and patients will need to move between sites for certain aspects of care.

Our team of nurses and health care assistants have developed a wide range of special skills & contribute a vital role to the care the practice is able to provide.

Our aim is to provide you with a range of health related services that are both extensive in scope and of the highest quality.

Training

The Integrated Care Partnership is an NHS training practice for both undergraduate medical students and postgraduate doctors (GP registrars).

It has a long tradition of supporting the development and training of new doctors, and feels very strongly that to teach modern medicine, you need to be at the forefront of modern medicine.

GP registrars are fully qualified doctors who have completed their hospital training and wish to pursue a career in general practice. They spend twelve to eighteen months with The Integrated Care Partnership to improve their consulting skills and widen their experience in primary healthcare. The GP registrars hold daily surgeries like the other doctors at the practice and are mentored by a GP trainer. Drs. Richard Cowlard, Michael Bunn, Subo Emanuel, Heather Carr-White, Clare Crabtree and Katherine Dale are all approved trainers for the Kent, Surrey and Sussex postgraduate Deanery.

Occasionally, medical students from the London teaching hospitals will be attached to the Integrated Care Partnership. During their time at the practice they will observe consultations with the doctor or nurse. This is an essential part of training the next generation of doctors who could be responsible for your future care. Reception staff will always ask if you agree to a medical student observing your consultation. If you would prefer not to have a student present during your consultation please let us know.

Patient Charter

CARING FOR YOUR HEALTH IN PARTICIPATION WITH YOU

We – The Integrated Care Partnership – aim to offer

First class GP services in our four surgeries – The Old Cottage Hospital Surgery, Fitznells Manor Surgery, Stoneleigh Medical Centre and Cox Lane Surgery
A high standard of service at our increasing range of in – house clinics
The most appropriate and effective referral to specialist services where these cannot be accommodated in our own clinics

Patient Confidentiality

Information about you, your medical treatment & family background may be recorded either on paper or in computer files as part of providing you with health services. Doctors need to make notes about any diagnosis, test results, treatments including drugs, prescriptions & other information that you may provide that seems relevant to the treatment of your condition.We need to keep this information in order to provide proper care for you ( for later treatment, or if you should be seen by another doctor ) and to allow others to check the treatment that you have received. Nurses and other health professionals also need access to these records and will add their own notes as part of the overall healthcare provision.Secretaries, receptionists and other clerical staff need access to some of your records in order to do administrative tasks such as booking appointments and communicating with you and other parts of the NHS.

The sensitivity of patient information should be well understood within the NHS. All staff and contractors are trained to understand their duty of confidentiality to patients, and have this written in their contracts. We keep paper and electronic records securely to prevent unauthorised access or misuse.
You have choices on how we use your personal information, but will need to contact us for the appropriate documentation.

ACCESS TO PATIENT DETAILED CODED RECORDS

You can now view your GP medical records online to look at test results, details of consultations and your medical history, including current and past medication. If you would like to have secure online access to your records, we need to make sure that you understand what this involves and that you are happy for us to use the information about you from your application form to set up and operate the service. Please complete the form from the link below. By signing the form you will be giving us your permission to go ahead with setting up the service for you. If you decide not to join, or wish to withdraw, it will not affect your treatment in any way.
Access is granted at the discretion of the practice. Your request for access may take up to 14 working days to process and longer during peak periods. You will be informed if access cannot be granted. No access is available to patients under the age of 16 at this time.

ICP Patient Information Leaflet PatientOnlineRecordsAccess

ICP_Application_for_PatientAccessOnlineRegistration
Click above to print the form and bring the completed form along with 2 forms of ID in to the surgery – please note that it will take two weeks to process.

Patient Carers

Carers UK definition of a carer :

‘Carers look after family, partners or friends in need of help because they are ill, frail or have a disability. The care they provide is unpaid’

If you are a carer for someone or you are cared for by someone else, please let your GP know so that we can help to support you. The information can be entered on to your notes and added to our Register of Carers. A carer registration form can be obtained from reception to send off to our local Carer Support Group based in the Town Hall in Epsom. You can also ask to see our Carers Resource File.

THE GP CARER’S BREAK SCHEME

In Surrey we have a GP Carer’s Breaks Scheme which allows GPs to prescribe carers a break worth up to £500, based on a clinical assessment of your health.
The money can be used to purchase alternative care to allow you to have a break or to pay for goods or services that will help you to relax and improve your health and well-being. If your GP agrees that you would benefit from a break, they will apply for the grant on your behalf and soon after you will be contacted by Surrey Independent Living Council, who administer the grant, to discuss your needs.

This practice has been taking part in this scheme, and to date – we have successfully applied for funding for over 200 of our patients.

Click on the links below for more information about advice and support for Carers.

In Surrey we have a GP Carer’s Breaks Scheme which allows GPs to prescribe carers a break worth up to £500, based on a clinical assessment of your health.
The money can be used to purchase alternative care to allow you to have a break or to pay for goods or services that will help you to relax and improve your health and well-being. If your GP agrees that you would benefit from a break, they will apply for the grant on your behalf and soon after you will be contacted by Surrey Independent Living Council, who administer the grant, to discuss your needs.

This practice has been taking part in this scheme, and to date – we have successfully applied for funding for over 200 of our patients.

Click on the links below for more information about advice and support for Carers.

Link to Action for Carers website
Link to Carers UK website

SURREY INDEPENDENT LIVING COUNCIL (SILC)

SILC helps disabled people, older people and carers to live independently and make the most of the support available in Surrey. They can help disabled people, older people and carers to:

  • Access a wide range of services
  • Decide what support options are right for them
  • Organise and purchase the support they need
  • Manage their on-going support
  • Have a voice in health and social care

If you would like to learn more about the services SILC can offer – click on the link below.

Link to SILC (Surrey Independent Living Council)

THE SURREY HUBS

The Surrey Hubs is a network of drop-in shops on local high streets for information, advice, advocacy and other services about care and support. They are local centres for information and support to help people stay independent. These user-led hubs are accessible to everyone, and offer a place to discuss your own needs or look for information and advice for yourself or a family member.

There is a hub in Epsom situated at 131 High Street
(Tues – Frid 10am-4pm and the first and third Saturdays 10am-1pm)
Tel: 01372 744479
email to: [email protected]

For further information see the links below.

Link to Surrey Hubs
Link to The Hub Epsom